Privacy Policy

Our Privacy Commitment

At myranovelitho Financial Planning Limited, we take your privacy seriously and are committed to protecting your personal information in accordance with applicable data protection laws.

This Privacy Policy explains how we collect, use, process, and safeguard your personal information when you use our services or visit our website.

Information We Collect

We collect various types of information to provide and improve our financial planning consultation services.

• Contact information including name, email address, phone number, and postal address
• Financial information relevant to consultations, including income details and financial goals
• Technical information such as IP address, browser type, and website usage patterns
• Communication records including consultation notes, emails, and support interactions

How We Use Your Information

Your personal information is used exclusively for legitimate business purposes related to providing our consultation services.

• Delivering personalised financial planning consultations and analytical reviews
• Communicating about appointments, services, and relevant financial planning information
• Improving our services through analysis of client feedback and service effectiveness
• Complying with legal obligations and maintaining accurate business records

Legal Basis for Processing

We process your personal data based on several legal grounds under applicable data protection regulations.

Primary Legal Basis: We process your data on the basis of consent and legitimate interest

Consent for marketing communications and legitimate interest for service delivery, with the ability to withdraw consent at any time.

Data Sharing and Disclosure

We do not sell your personal information and only share data in limited, specific circumstances.

• With trusted service providers who assist in delivering our consultations under strict confidentiality agreements
• When required by law, court order, or regulatory authorities for legal compliance purposes
• With your explicit consent for specific purposes such as referrals to other professional services

Data Security Measures

We implement comprehensive security measures to protect your personal information from unauthorised access, disclosure, or misuse.

These include encryption, secure servers, access controls, regular security audits, and staff training on data protection protocols.

Your Privacy Rights

Under applicable data protection laws, you have several rights regarding your personal information.

• Right to access your personal data and understand how it's being processed
• Right to rectify inaccurate or incomplete personal information
• Right to erasure (deletion) of your personal data under certain circumstances
• Right to restrict processing or object to certain uses of your personal data
• Right to data portability and withdrawing consent for processing activities

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your website experience and analyse usage patterns.

These technologies help us remember your preferences, improve website functionality, and understand how visitors interact with our services.

You can control cookie settings through your browser preferences. Please see our Cookie Policy for detailed information.

Data Retention Periods

We retain your personal information only as long as necessary for the purposes outlined in this policy and to comply with legal obligations.

Consultation records are typically retained for seven years after the last interaction, while marketing communications data is retained until consent is withdrawn.

Children's Privacy Protection

Our services are designed for adults and we do not knowingly collect personal information from individuals under the age of 18.

18+ only

Privacy Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements.

Material changes will be communicated through email notifications or prominent website notices, with updated effective dates clearly displayed.

Contact Information

For privacy-related enquiries, data protection concerns, or to exercise your rights, please contact us using the information below.